Vera Reception
AI Reception That Never Misses a Lead.
A multilingual AI receptionist that helps businesses answer customers, qualify enquiries and automate common call workflows.
Example call · Vera Reception
EN / AR
Caller
Do you have an appointment tomorrow evening?
Vera
Yes. I can check the available times for you.
Appointment confirmed
Tomorrow, 19:30 · confirmation sent on WhatsApp
Call recorded
Transcribed
Summary added to CRM
How Vera Reception works
Call flow
Incoming call
AI answers
Understands enquiry
Responds / qualifies
Checks availability
Books or routes
After the call
CRM updated
Summary generated
Confirmation sent
Follow-up scheduled
Capabilities
Configured around your workflow.
Integrations are configured based on the client’s systems and workflow requirements.
24/7 call answering
Inbound calls
Outbound workflows where appropriate
Automatic missed-call callback
Multilingual handling
Language switching
Appointment booking
Lead qualification
Human transfer
CRM connectivity
Calendar integration
WhatsApp workflows
Call recording
Transcription
AI-generated summaries
Tags and keywords
Call analytics
Example use cases
Clinic
Booking, rescheduling and patient enquiries handled in Arabic or English, with reminders sent after the call.
Real estate
Enquiries qualified by budget, area and timeline, then routed to the right agent with a written summary.
Automotive
Service bookings, status enquiries and callbacks handled while the workshop team stays on the job.
Home services
Job requests captured with address and issue details, then dispatched to the available technician.
Example call flow · clinic
- CallerDo you have an appointment tomorrow evening?
- VeraYes. I can check the available times for you.
- VeraWe have 18:45 and 19:30 with Dr. Karim. Which suits you?
- Caller19:30, please.
- VeraBooked. You’ll receive a confirmation on WhatsApp shortly.